Environmental, Social & Governance

Efficiency drives performance

The business case for sustainable strategies

We continue to drive the business case for sustainable, energy efficient operations by saving more than spending to execute the strategy. This approach improves efficiency and reduces environmental impact by keeping a sharp focus on tenant comfort, satisfaction and retention, while improving financial performance and maximizing value for our owners.

Leaders in sustainable development

$27M+
IN ENERGY SAVINGS OVER 17 YEARS
62.9%
ENERGY CONSUMPTION SAVINGS – CUMULATIVE ENERGY SAVINGS SINCE 2000
10+
YEARS OUTPERFORMANCE OF GRESB GLOBAL AVERAGE
EPA Recognition

Energy Star’s most-awarded real estate firm

The only real estate company in America to be awarded Energy Star Partner Sustained Excellence Award for the past consecutive 19 years, which is longer than any other real estate firm.

Driving the business case for sustainable, energy efficient operations by saving more than spending.

Commitment to sustainability and energy management produces industry-leading results.

Use the following links to read more.

A commitment to social responsibility

USAA Real Estate promotes a culture centered on our core values of service, loyalty, honesty and integrity in service to our investors whose beneficiaries include military families, teachers, firemen, police and other public employees. Through our ongoing commitment to various philanthropic initiatives, we are conscientious corporate citizens in the communities in which we do business.

Mission-driven culture

87%
2020 TENANT SATISFACTION SCORE, OUTPERFORMING THE KINGSLEY INDEX (79%)
39%
FEMALE EMPLOYMENT REPRESENTATION vs. 18% NORTH AMERICAN CRE INDUSTRY AVERAGE (PREQUIN, 2020)
100%
Employee Match for United Way Charitable Initiatives

Factoring in corporate governance

Led by an internal compliance team that conducts regular internal audits and sources third-party observations, the firm identifies and implements financial and operational efficiencies, and provides investors with the appropriate reporting and disclosures to ensure transparency of performance.

Accountability in sound business practices

RCSA
Third-Party Testing AND AUDITING Annually
3
EXECUTIVE-LEVEL REPORTING COMMITTEES IN CONJUNCTION WITH COMPLIANCE TEAM
24/7
CYBERSECURITY MONITORING AND LOG CAPTURE